TITLE: Academic Computer Science is Not University IT AUTHOR: Eugene Wallingford DATE: November 03, 2015 4:10 PM DESC: ----- BODY: The Department of Biology operates a greenhouse so that its faculty can cultivate and study a wide range of plants. The greenhouse offers students a chance to see, smell, and touch real, living plants that they may never have encountered before. With the greenhouse as an ecosystem, students get to learn about the relationships among species and a little about how species evolve. The ecological setting in which the plants are grown provides the context needed for faculty to demonstrate realistically how organisms are connected within environments. Faced with budget cuts, the university has decided that it is no longer cost-effective to have biology staff operate the greenhouse. We already have a grounds and landscaping unit as part of the physical plant, and its staff has expertise for working with a variety plants as a part of managing lawns and gardens. To save money, the administration is centralizing all plant management services in grounds and landscaping. If the folks in Biology needs anything done in or for the greenhouse, they call a designated contact person. They will have to streamline the offerings in the greenhouse, based on university-wide decisions about what kind of plants we can afford to support.
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The Department of Art has a number of faculty who specialize in drawing, both pencil and ink, and in painting. All students who major in art take two courses in drawing as part of the foundations sequence, and many studio art majors take painting. Both media help students learn to see and teach them about how their materials interact with their vision and affect the shape of their creative works. Faced with budget cuts, the university has decided that it is no longer cost-effective to have the art faculty select and buy their own pencils, ink, and paints. We already have a couple of units on campus who purchase and use these materials. Operation and Maintenance does a wide variety of carpentry projects that include painting. All campus staff use pencils and ink pens, so Business Operations has purchasing agreements with several office supplies wholesalers. These agreements ensure that university staff can stock a range of pencils, pens, and paints at the best possible price. When one of the drawing faculty calls over for a particular set of soft graphic pencils, ranging in hardness from 9B to H, she is told that the university has standardized on a set with a smaller range. Satndardization allows us to buy in bulk and to save management overhead. "At least they aren't all No. 2 pencils," thinks the art prof. When one of the painting faculty calls over to Facilities for a particular set of acrylic paints, the warehouse manager says, "Sure, just let me know what colors you need and we'll by them. We have a great contract with Sherwin Williams." The prof isn't sure where he'll put all the one-gallon cans, though.
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... just kidding. No university would ever do that, right? Biologists run their own greenhouses and labs, and art faculty select, buy, and manage specialty materials in their studios. Yet academic Computer Science departments often work under nearly identical circumstances, because computers are part of university's IT infrastructure. Every few years at academic institutions, the budget and management pendulum swings toward centralization of IT services, as a way to achieve economies of scale and save money. Then, a few years later, it swings back toward decentralization, as a way to provide better and finer-grained services to individual departments. Too often, the services provided to CS faculty and students are forced to go along for the ride. My university is going through one of its periodic recentralizations, at the orders of the Board of Regents. Every time we centralize, we have to have the same conversations about how Computer Science fits into the picture, because most non-CS people ultimately see our use of computers and software as fundamentally the same as, say, the English department's or the Psychology department's. However interesting those departments' use of technology is (and in this day, most faculty and students use technology in interesting ways, regardless of discipline), it is not the same thing as what Computer Science does. Academic computing has never been limited to computer scientists, of course. Many mathematicians and physicists rely on a very different sort of computing than the folks who use it only for library-style research, writing, and presentation. So do faculty in a few other disciplines. Just as Biology and Art need specialized laboratories and materials, so do those departments that are working at the edge of computing require specialized laboratories and materials. Computer Science is simply the discipline that is farthest out along this curve. The same thing goes for support staff as for equipment. Few administrators would think of "centralizing" the lab technician and supplies manager for Biology or Chemistry into a non-academic unit on campus, or ask academic departments to depend on a non-academic unit to provide discipline-specific services that are critical to the departments' mission. Lab technicians and equipment managers need to be hired by the departments (or the college) that need them and serve the departments directly. So, too, do certain departments need to have system administrators and lab managers who work for them to meet the specialized needs of academic computing, serving the department or college directly. Hardware and software are a computer scientist's greenhouse and artistic media. They are our our library and our telescopes, our tallgrass prairie preserves and our mass spectrometers. It is essential that university administrations think of -- and provide for -- Computer Science and other computation-laden departments as academic disciplines first, and not just as consumers of generic IT services. Doing so requires, among other things, leaving control of essential hardware, software, and policies for their use within the academic departments. ~~~~~ Disclaimer. The vignettes above were written by me. I am very much neither a biologist nor a studio artist. If any of the details clash with reality, please see them as creative liberties taken by the author to serve a theme. -----